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Catch up on our real-world impact explorations and company updates.
3D LiDAR Annotation Workflow: Lessons From an Internal Pilot

3D LiDAR Annotation Workflow: Lessons From an Internal Pilot

See how an internal pilot built a 3D LiDAR annotation workflow and exposed the quality controls needed before moving from KITTI to Waymo.

11 August, 2026InsightsData AnnotationAutonomous Vehicles
AI Council 2026: How Model Verification Shapes AI Quality

AI Council 2026: How Model Verification Shapes AI Quality

AI Council 2026 showed how verification shapes model training and agent safety. See what the sessions revealed about evaluation and runtime controls.

26 June, 2026InsightsAgentic AIModel Lifecycle Operations
Careers in AI Aren’t Just for Engineers: Building the Workforce Behind AI Systems

Careers in AI Aren’t Just for Engineers: Building the Workforce Behind AI Systems

AI projects don't scale because contributors appear when needed. They scale because hiring, qualification, and workforce planning begin long before the first task goes live.

22 June, 2026CultureInsights
Before You Scale AI Agents: 5 Lessons From Real Workflows

Before You Scale AI Agents: 5 Lessons From Real Workflows

Five lessons from real AI agent workflows on defining system logic, building guardrails, and deciding where human review still matters.

17 April, 2026InsightsAgentic AIModel Lifecycle Operations
RAG Pipelines Explained: How AI Finds and Uses Your Data

RAG Pipelines Explained: How AI Finds and Uses Your Data

Follow the stages of a RAG pipeline from data preparation to context assembly and see how each step shapes the information an AI system receives.

14 April, 2026InsightsAgentic AIData Operations Infrastructure
Careers in AI Aren’t Just for Engineers: How Operations Teams Redesign AI Workflows

Careers in AI Aren’t Just for Engineers: How Operations Teams Redesign AI Workflows

Before you automate, structure the work. See how system thinking and workflow design let teams scale without breaking, cutting hours to minutes, and growing 7x without adding headcount.

31 March, 2026CultureInsights
Inside LLM Systems: Designing for Risk & Reliability

Inside LLM Systems: Designing for Risk & Reliability

An inside look at LLM systems, focusing on how system design, feedback loops, and observability influence risk and reliability over time.

20 March, 2026Insights
Zero Rework at Scale: How We Stabilized Audio AI Production

Zero Rework at Scale: How We Stabilized Audio AI Production

Discover how Chemin stabilized audio AI production for gaming intelligence by embedding governance and multi-regional workflows to achieve a Zero Rework milestone.

02 March, 2026Insights
Lessons from Building AI Agents in Client-Critical Workflows

Lessons from Building AI Agents in Client-Critical Workflows

See how a multilingual AI agent workflow cut manual handling time by 97% through staged automation and production controls.

23 February, 2026InsightsAgentic AI
Careers in AI Aren’t Just for Engineers: Why Delivery Is Central to Making AI Work

Careers in AI Aren’t Just for Engineers: Why Delivery Is Central to Making AI Work

AI careers go far beyond coding. Explore how operations, quality control, and delivery teams transform AI into systems that work in the real world, and why these roles are driving the next wave of AI growth.

09 February, 2026CultureInsights
When AI Meets Agriculture: A New Way For Growers to See Their Orchards

When AI Meets Agriculture: A New Way For Growers to See Their Orchards

A look at how Aerobotics uses AI and aerial imaging to give growers full-orchard visibility, changing how decisions are made across trees, blocks, and seasons.

21 January, 2026Insights
What Real Malaysian Voices Reveal About Speech AI Limitations

What Real Malaysian Voices Reveal About Speech AI Limitations

Real voices from Melaka students exposed gaps in emotion recognition and pronunciation that research missed. Discover how regional accents, tone variation, and contextual ambiguity challenge mainstream Speech AI.

19 December, 2025Insights
The New Sound of Gaming: How Audio AI Powers Reactive Player-Aware Worlds

The New Sound of Gaming: How Audio AI Powers Reactive Player-Aware Worlds

Discover how studios are using Audio AI, speech diversity, and strong governance to build characters that react reliably to real players in real time.

09 December, 2025Insights
The Anatomy of Listening: Designing Audio AI That Understands Context

The Anatomy of Listening: Designing Audio AI That Understands Context

The next frontier of Audio AI lies not in capturing clearer speech but in achieving deeper comprehension. Explore how embracing accent diversity and leveraging expert human feedback can pivot AI from hearing to comprehension.

31 December, 2025Insights
Press Release: TDCX Group acquires SUPA to supercharge AI-enablement platform Chemin

Press Release: TDCX Group acquires SUPA to supercharge AI-enablement platform Chemin

Acquisition strengthens Chemin's capabilities in complex AI data services amid global demand surge.

20 June, 2025News
Testing AI Hiring: What Reasoning Patterns Reveal About Bias in Southeast Asia

Testing AI Hiring: What Reasoning Patterns Reveal About Bias in Southeast Asia

Would an AI model make the same hiring decision if the only thing that changed was the candidate's ethnicity?

30 April, 2025Insights
Connect 4: The Illusion of Strategy in High-Performing LLMs

Connect 4: The Illusion of Strategy in High-Performing LLMs

Given the recent interest in analyzing LLMs' reasoning abilities, we conducted tests on several LLM models by having them play Connect 4 to evaluate their reasoning ability.

26 March, 2025Research
AI Safety and Governance: Why It Matters More Than Ever

AI Safety and Governance: Why It Matters More Than Ever

AI safety isn't just a technical issue; it's a societal one, affecting trust, governance, and the public good.

14 March, 2025Insights
Chemin’s Advent of Code (Expanded, Curated, Verified) Dataset for Code Generation Evaluation and Training

Chemin’s Advent of Code (Expanded, Curated, Verified) Dataset for Code Generation Evaluation and Training

Discover how Chemin's Advent of Code (Expanded, Curated, Verified) Dataset accelerates code generation research.

18 February, 2025Research
Strengthening AI Governance in Southeast Asia

Strengthening AI Governance in Southeast Asia

Southeast Asia is rapidly adopting Generative AI (GenAI) and Large Language Models (LLMs), unlocking new business opportunities while introducing new risks.

12 February, 2025Insights
Preparing Code Eval Datasets: Data Cleaning and Automated Code Execution for Advent of Code with Docker and Python

Preparing Code Eval Datasets: Data Cleaning and Automated Code Execution for Advent of Code with Docker and Python

This blog outlines a system for processing Advent of Code submissions written in various languages.

24 January, 2025Insights
DeepSeek R1 Crushes Advent of Code 2024: Our Latest Code Benchmark

DeepSeek R1 Crushes Advent of Code 2024: Our Latest Code Benchmark

Large Language Models (LLMs) for code generation have taken the software development world by storm, offering automated solutions to complex coding challenges.

24 January, 2025Research
Chemin's Bilingual Dataset for Evaluating Reasoning Skills in STEM Subjects

Chemin's Bilingual Dataset for Evaluating Reasoning Skills in STEM Subjects

Fresh out of the oven! Our team just released a bilingual multimodal dataset for evaluating reasoning skills in STEM Subjects.

17 January, 2025Research
Press Release: TDCX and SUPA tie-up to help companies address a key barrier in generative AI adoption

Press Release: TDCX and SUPA tie-up to help companies address a key barrier in generative AI adoption

Collaboration provides companies with a one-stop-solution for their data labeling needs.

24 June, 2024News
Chemin Achieves SOC 2 Type II Certification: A New Level of Trust and Security for Our Customers

Chemin Achieves SOC 2 Type II Certification: A New Level of Trust and Security for Our Customers

We are thrilled to announce that Chemin (formerly known as SUPA) has achieved SOC 2 Type II certification.

13 June, 2024News
Press Release: Global Leader in AI Waste Intelligence Greyparrot.ai Expands to 89 Waste Categories, Powered by SUPA

Press Release: Global Leader in AI Waste Intelligence Greyparrot.ai Expands to 89 Waste Categories, Powered by SUPA

Under every AI (Artificial Intelligence) model is a solid foundation of high-quality labeled data.

22 April, 2024News
What Is Data Labeling? A Comprehensive Guide

What Is Data Labeling? A Comprehensive Guide

Without properly labeled data, ML models struggle to understand key features, leading to unreliable results. This guide explores what data labeling is, how it works, different approaches, best practices, and its real-world applications.

26 February, 2024Insights
What Happens When AI is Trained on Its Own Content?

What Happens When AI is Trained on Its Own Content?

Recent advances in generative AI image, text, and audio generation seem to promise endless potential. It's gotten to the point where researchers are exploring the use of synthetic data generated by AI to train next generation models.

16 January, 2024Insights
GPT-4o-mini vs SEA-LIONv3: Bahasa Indonesia LLM Evaluation

GPT-4o-mini vs SEA-LIONv3: Bahasa Indonesia LLM Evaluation

A 50-task study tested Indonesian-specific prompts in English and Bahasa Indonesia to examine how model preferences varied across local-context tasks.

17 January, 2025ResearchModel Lifecycle Operations
SEA-LIONv3 vs SahabatAI-v1: Bahasa Indonesia LLM Evaluation

SEA-LIONv3 vs SahabatAI-v1: Bahasa Indonesia LLM Evaluation

SEA-LIONv3 and SahabatAI-v1 were tested on 50 Indonesian-specific tasks to examine how model preferences changed across task categories and prompt languages.

20 January, 2025ResearchModel Lifecycle Operations
If You Want Data Annotation Done Well, Build The Right Workforce

If You Want Data Annotation Done Well, Build The Right Workforce

Quality data annotation begins with building the right workforce. Building an effective, motivated workforce, however is no easy feat—especially when annotators are often crowdsourced & technically not full-time employees.

04 January, 2024Insights

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